Privacy Policy
MoinCash (referred to as "we", "us", or "the platform") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect the information you provide when using our services. By using our services, you agree to the practices described in this privacy policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, identity verification documents (for KYC compliance)
- Transaction Information: Wallet addresses, transaction history, payment methods
- Technical Information: IP address, browser type, device information, cookie data
- Usage Data: How you interact with our platform, including pages visited and features clicked
- Communication Records: Your correspondence with our customer support team
2. How We Use Your Information
We use the information collected for:
- Providing and improving our services: Processing transactions, managing your account, and providing customer support
- Compliance: Adhering to anti-money laundering (AML) and Know Your Customer (KYC) regulations
- Security: Preventing fraud, unauthorized access, and other illegal activities
- Communication: Sending you transaction updates, service notifications, and marketing materials (if you opt-in)
- Analysis: Understanding user behavior to improve our platform and services
3. Information Sharing and Disclosure
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist us in operations (e.g., payment processors, identity verification services)
- Legal Requirements: When required by law or to comply with legal obligations, protect our rights, or respond to subpoenas and court orders
- Business Transfers: In the event of mergers, acquisitions, or sale of assets
- With Your Consent: For any other purpose with your explicit consent
4. Data Security
We use industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on applicable laws, you may have the right to: access, correct, or delete your personal information; object to or restrict the processing of your data; withdraw your previously given consent; request data portability. To exercise these rights, please contact us using the contact information below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect certain features.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services signifies your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us: